Policy

vittra

Policy

Most items in the store are handcrafted to order and usually dispatched within 2-4 weeks. If you need something delivered by a certain date, have a certain request or any other inquiry, please send me an email and I will do my best to accommodate you.

Customers within Sweden should expect to recieve their order in 2-3 days after shipping. International orders are sent by registered mail and usually takes 4-15 business days to arrive after shipping. Please care for a longer delivery time due to the Covid-19 situation. Vittra Atelier is not responsible for lost or stolen mail.

Depending on where you live, keep in mind that local charges, fees or customs taxes may accure upon delivery. These are the responsibilty of the buyer. 

Most pieces are made to order for the individual customer. Due to the handcrafted nature, all sales are final and returns are not accepted due to the change of mind.

Your satisfaction with your personal Vittra item is very important to me. Therefore, please do not hesitate to contact me incase you have any questions prior or upon receiving you order.

Ethical principles - Techniques, methods and materials aim to mirror my ethics, aesthetics and philosophy. To keep my craft sustainable, cruelty free and vegan is an essence of my work.

For all inquiries : vittraatelier@gmail.com